Welcome to KRC AUTO

Privacy Policy

Local, reliable, and professional auto care – right in your neighborhood.

1. Introduction

We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you visit our website or use our automotive repair and vehicle sales services.

By accessing our website or using our services, you agree to the practices described in this Privacy Policy.

2. Information We Collect

a. Personal Information

  • Full name
  • Phone number
  • Email address
  • Billing and payment details
  • Vehicle information (make, model, registration number)

b. Non-Personal Information

  • IP address
  • Browser type and device information
  • Pages visited and time spent on the website
  • Cookies and usage data

3. How We Use Your Information

  • Provide and manage car repair, servicing, and vehicle sales
  • Respond to enquiries and customer support requests
  • Process payments and invoices
  • Schedule appointments and service reminders
  • Improve our website, services, and customer experience
  • Comply with legal and regulatory requirements

4. Cookies & Tracking Technologies

Our website may use cookies to enhance user experience and analyze website performance. Cookies help us understand user behavior and improve our services. You can disable cookies through your browser settings; however, some website features may not function properly.

5. Sharing of Information

We do not sell or rent your personal data. Your information may be shared only:

  • With trusted third-party service providers (payment processors, parts suppliers, IT services)
  • When required by law or legal authorities
  • To protect our rights, property, or safety

All third parties are required to handle your data securely and responsibly.

6. Data Storage & Security

We implement appropriate technical and organizational security measures to protect your data against unauthorized access, loss, or misuse. While we strive to protect your information, no online transmission or storage method is 100% secure.

7. Data Retention

We retain personal information only for as long as necessary to fulfill service, legal, or business requirements. When no longer needed, data is securely deleted or anonymized.

8. Your Rights

  • Access your personal data
  • Request correction of inaccurate information
  • Request deletion of your data
  • Withdraw consent for marketing communications

To exercise your rights, please contact us through our website.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content. We encourage users to review third-party privacy policies separately.

10. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.

11. Updates to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page, and continued use of our website constitutes acceptance of the updated policy.

12. Contact Us

If you have any questions or concerns regarding this Privacy Policy or how your information is handled, please contact us via our website or official communication channels.

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